Capture Every Lead, Keep the Bays Full
An AI agent that takes over your sales and service line: it greets the caller, resolves their intent (sales / service / parts), books appointments, kicks off the quoting process, and writes to your DMS. After-hours calls and web leads are never lost.
- Step 01
Lead / call answered
- Step 02
Intent detection
- Step 03
Booking / quote
- Step 04
DMS record & routing
AUTOMOTIVE · LEADS & SERVICEHow Are Sales & Service Requests Handled?
- 01 / 04
Lead / Call Arrives
Requests coming in by phone, web form, or WhatsApp are answered instantly by the agent.
- 02 / 04
Intent Detection
Sales, service, or a parts/pricing inquiry? The request is classified and vehicle details are collected.
- 03 / 04
Booking / Quote
A service appointment is booked, or the quote and test-drive process is started for sales.
- 04 / 04
DMS Record & Routing
The record is written to your DMS/CRM and handed off to an advisor, service, or parts.
What Does the Automotive Agent Do?
Tailored to authorized service centers, multi-brand dealerships, and fleet operations; integrates with DMS and CRM.
Lead Handling
Answers incoming sales calls and web leads within seconds and keeps them warm.
- +After-hours automated response
- +Source (campaign/web) tagging
- +Intent and model-interest detection
- +Warm handoff to an advisor
Service Booking
Places scheduled maintenance, repair, and bodywork appointments into the right slot.
- +Calendar by service type
- +Vehicle and VIN capture
- +Slot allocation by capacity
- +Confirmation and reminders
Pricing & Vehicle Inquiry
Answers questions on models, stock, pricing, and campaigns instantly.
- +Up-to-date pricing/campaign info
- +Stock and delivery times
- +Spare-part pricing inquiries
- +Starting the quote process
Reminders & Follow-up
Runs maintenance-due, appointment, and quote follow-ups automatically.
- +Scheduled maintenance reminders
- +Pre-appointment confirmation
- +Post-quote follow-up call
- +Inspection/insurance alerts
Omnichannel Communication
Phone, WhatsApp, and web chat are managed as a single operation.
- +One record across channels
- +Conversation continuity
- +Capturing photos/documents
- +Callback scheduling
Operations Analytics
Measures lead source, conversion, bay utilization, and response time.
- +Lead → appointment conversion
- +Performance by source
- +Service capacity utilization
- +Missed-call tracking
Which Automotive Businesses Use It?
Brand Authorized Service
Automates service booking traffic, balances capacity, and boosts utilization with scheduled-maintenance reminders.
Sales Dealership & Showroom
Answers web and phone leads instantly, responds to model/pricing questions, and starts the test-drive and quote process.
Fleet & Rental
Handles reservations, delivery-return appointments, and contract questions, routing requests to the operations team.